These Terms form an agreement between you and JUSKEVICA HELENA for use of the Juskevica Pet Services website, subscription support, and mobile application (the “Service”). By using the Service or starting a trial, you agree to these Terms and the Privacy Policy.
1. What Juskevica Pet Services provides
Juskevica Pet Services provides playful sound cues, command-tone presets, adjustable high-frequency controls, eligible routine history, and account controls. Availability and audible output depend on device, operating system, speaker hardware, permissions, connectivity, and selected plan.
The Service does not translate animal language or guarantee a response. It is not veterinary care or a substitute for a qualified trainer. Use sounds briefly at low volume, provide space, and stop immediately if an animal shows stress, discomfort, avoidance, freezing, or agitation.
2. Authorized and responsible use
You are responsible for using sound features in a lawful, humane environment and for following local animal-welfare and noise rules. Do not use a cue to frighten, punish, overwhelm, or deliberately distress an animal.
You must not misuse Juskevica Pet Services, violate intellectual-property rights, defeat access controls, automate abusive playback, or use sounds in unsafe settings.
3. Accounts
You are responsible for providing accurate information, protecting your credentials, and notifying us about suspected unauthorized access. Backengine may act as the identity authority while the website maintains the information necessary for session and billing management.
4. Free and Extra plans
The Free plan includes a limited feature set. Juskevica Extra provides the features presented on the plans page, subject to compatible hardware, reasonable technical limits, and future product updates.
A website trial is free for the period displayed before checkout. Unless you cancel before it ends, the trial becomes a recurring paid subscription at the exact price, currency, and interval shown before you confirm. Taxes may apply. There is no separate charge for starting the free trial.
5. Renewal, cancellation, and refunds
Website subscriptions renew automatically until cancelled. Use the public Cancel subscription page with the checkout email and the last four card digits. If the page cannot locate the subscription, contact support with the same safe billing hints and an approximate date. See the Cancellation Policy.
Website cancellation is processed immediately and stops future renewals; connected access may end as soon as cancellation is synchronized. Cancellation does not automatically reverse a charge already made. Refund eligibility depends on applicable law, the purchase channel, and the circumstances. App Store purchases are administered under Apple’s applicable rules.
6. Payments and access
Payment details are handled by the payment provider. We may receive status and transaction information needed to activate access, prevent duplicate trials, resolve failed payments, handle disputes, and maintain records. We may suspend Extra access when a payment fails, a subscription ends, or use violates these Terms.
7. Availability and changes
We may improve, replace, limit, or discontinue features. We do not promise uninterrupted availability, identical animal responses, ultrasonic output from every speaker, or compatibility with every device and operating-system version. Material subscription changes will be communicated as required by law.
8. Third-party services
The Service may rely on app stores, payment providers, hosting, email, account infrastructure, analytics, and network services. Those services are governed by their own terms and may experience interruptions outside our control.
9. Intellectual property
Juskevica Pet Services, its design, software, content, and branding are owned by us or our licensors. We grant you a limited, personal, revocable, non-transferable license to use the Service. You may not copy, resell, reverse engineer, scrape, circumvent access controls, or use the Service to build a competing product except where law expressly permits.
10. Disclaimers and liability
To the extent permitted by law, the Service is provided “as is” and “as available.” We disclaim warranties not expressly stated here. You remain responsible for decisions, communications, and actions taken after reviewing a result.
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive loss, or for loss arising from an animal response, device-frequency limitation, misuse, third-party service, or service interruption. Nothing in these Terms excludes liability that cannot legally be excluded.
11. Changes, governing law, and contact
We may update these Terms when the Service or legal requirements change. The date above identifies the current version. These Terms are governed by France, subject to mandatory consumer protections that apply to you.
Questions may be sent through the Juskevica Pet Services Help Centre.